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I know this is a small thing, but I appreciate the effort my salesman, Todd, at Tague in Plumsteadville exhibited in finding and getting some parts to repair a commercial window that had failed. Nothing about this was exciting or interesting and I'm sure he had bigger things to do. But he tracked it down and let me know as soon as the parts were in stock. Tague made no money, but they did make a customer!
Michael Y., Homeowner/DIY, Bucks County, PA